Realme XT that exploded. (Image credit: Twitter/ @SandipK75709658)
This is the second time that a Realme XT smartphone has exploded. The previous incident happened soon after the user bought the smartphone. At the time, the company had said that the problem arose due to external force being applied to the device.
- News18.com
- Last Update:December 30, 2021, 16:11 IST
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A social media post by a user shows that a Realme smartphone has reportedly exploded. The smartphone is a Realme XT which appears to have been completely destroyed due to the explosion that took place earlier this week. The company has already sent out a response saying that it will address user concerns. This is the second Realme XT to be reported to have exploded. The first smartphone came last year when the smartphone exploded just hours after the user bought it.
According to a Twitter user Sandeep Kundu, realme XT The one that belonged to his friend had exploded earlier this week. Kundu tagged the company’s vice president Madhav Sheth in his tweet to bring the issue to the notice of the company, which was done. The company responded to the tweet by apologizing for the incident from the Realme India support account. The company asked Kundu to share the details of the affected user so that they can investigate the matter further. real me The latter said that he has contacted the user and asked him to visit the nearest authorized service center promising to resolve the issue.
The exact details of the explosion are not yet known, and it is not known whether the smartphone was under warranty. At News18 we reached out to Realme for a comment and the company acknowledged the issue, further confirming that they are working on a resolution, without knowing more on the issue or what kind of resolution they are looking at. without expanding.
This is the second time that a Realme XT smartphone has exploded. The previous incident happened soon after the user bought the smartphone. At the time, the company had said that the problem arose due to external force being applied to the device.
Realme XT was launched in India in September 2019. The smartphone comes with a 6.4-inch Super AMOLED display and is powered by Qualcomm Snapdragon 712 chipset. The smartphone sports a quad rear camera setup and is priced at Rs 16,999 on the official Realme online store.
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