The CEO of telecom operator Bharti Airtel has warned customers about rising cases of cyber-frauds, citing the recent example of a fraudster, who posed as a company executive and asked to update the KYC form. Under the guise, a user was tricked into disclosing bank details to transfer a large amount. bank account. In an email outreach to customers, Airtel CEO Gopal Vittal urged users to be alert to cyber fraud cases that are “alarmingly persistent”.
Vitthal Talked about a recent case where a cyber-cheater called himself as a company executive Airtel The customer, on the pretext of updating the Know Your Customer (KYC) form, tricked him into disclosing his bank details and transferred huge amount from his bank account. “Unfortunately, such instances of cyber fraud are now becoming alarmingly frequent. So, I urge you to be cautious,” Vitthal said.
Common examples of frauds include fake UPI handles and websites and fake OTPs, he said. “There are many fake UPI apps and ecommerce websites which appear authentic in design through the use of NPCI, BHIM words and logo. If you download one of these, you will be asked to enter all your bank details as well as your MPIN, giving the fraudster complete access to your bank details.”
Elaborating on the modus operandi of fake OTP, he explained that a fraudster calls the customer claiming to be from a bank/financial institution and provides account details or an OTP to unblock/renew the existing bank account. asks for. The details are then used to withdraw money from the customer’s bank account. Vittal also listed precautions to prevent these frauds, advising customers not to share any financial or personal information like your customer ID, MPIN, OTP over phone, SMS or email.
The security measures are explained in detail asking users not to follow instructions in any SMS sent from an untrusted source; Immediate deletion of such SMS; Do not open suspicious websites and apps or fall prey to unreliable offers or prices on such sites. Do not share your personal and financial information with unknown apps claiming to be UPI apps, Vittal urged users not to provide any confidential information through email or click on any suspicious links, even if requested Income appears to be from the authorities. Tax Department, Visa or MasterCard, and others.
“Do not open unexpected email attachments or instant message download links. Additionally, installing antivirus software will help. It scans every file you download and protects you from malicious files,” he informed customers. Vittal described the use of `Airtel Safe Pay’ as a “very good way” to avoid fraud. He added that Airtel Safe Pay is the most secure way to make online payments in the country and provides an additional layer of security for every transaction.
“In other words, before you actually pay, our network intelligence sends a message asking you to confirm the transaction. And the money is deducted from your account only after we have your approval, making it Makes sure you are not vulnerable to fraudsters.” To be on Airtel Safe Pay, users need to open an Airtel Payments Bank account. “These are uncertain times and cybercrime is on the rise. Therefore, I urge you to pay attention and proceed with caution.”
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