Bolt will test the new features in three cities in England’s Midlands region this week, ahead of a planned UK-wide rollout before Christmas when 65,000 drivers will be able to set their prices within a range or continue to use surge pricing .
Ride-hailing service Bolt said on Monday it plans to allow drivers to set their own prices and allow passengers to choose their own driver, starting with three UK cities, rival Uber Technologies Inc said in London. After a 10% increase in prices.
Bolt said in a statement that the change will give drivers more control over their business and is intended to address national concerns about driver shortages, which have led to greater wait times, cancellations and price increases.
Ride customers in many countries are grappling with unavailability of cabs during peak hours as people head back to offices after the pandemic, which had forced many drivers to leave due to lack of customers.
A common criticism is that drivers accept and then decline the trip if a more profitable journey becomes available elsewhere.
Changes will give drivers more control over their business
Estonia-based Bolt and US-based Uber are trying to get drivers back on their platforms with the promise of more income.
Sam Resiti, Bolt’s regional manager for Western Europe, said: “We hope to reduce wait times and fewer driver cancellations on the Bolt app so that customers can reach their destinations quickly and safely following increasing demand in recent weeks. can.”
Bolt will test the new features in three cities in England’s Midlands region this week, ahead of a planned UK-wide rollout before Christmas when 65,000 drivers will be able to set their prices within a range or continue to use surge pricing .
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Uber also began allowing drivers in California to set their own fare for trips, but removed the feature less than a year later, saying more riders rejected the higher fares and Never requested a ride on Uber again.
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