New Delhi: Flipkart has unveiled a new “Love it or Return it” program that allows buyers in India to test a premium smartphone for 15 days before returning it for a full refund of the purchase price. .
Initially, Flipkart is collaborating with Samsung to offer customers an opportunity to test-drive Samsung foldable devices like the Samsung Galaxy Z Fold 3 and Samsung Galaxy Z Flip 3. Customers can shop on Flipkart and test the gadget for 15 days. If they are unhappy with the smartphone for any reason then return it.
Customers will receive a full refund on the smartphone purchase price, which will be returned to their bank account, following a quality check to guarantee that the item is in perfect working order.
Bengaluru, Hyderabad, Pune, Delhi, Mumbai, Gurugram, Ahmedabad, Kolkata, Chennai and Vadodara are among the cities where Flipkart’s “Love it or Return it” offer is available.
This offer has come at a time when there is a lot of demand for luxury smartphones across the country. The ‘love it or return it’ policy, according to the e-commerce giant, will provide a “confident shopping experience” while ensuring answers to individual customer needs.
Speaking about the new programme, Arif Mohammed, Senior Director – Mobiles, Flipkart, said, “We are giving the consumer the option to personally experience the smartphone of their choice, to decide if it is for them. is the right choice.” Samsung also lauded the partnership and said that customers can now access these revolutionary devices through an “innovative program”.
Click on Flipkart Return Request weblink to get refund or return. After that, enter the IMEI number to make sure it is valid and log in to the app. Users will be required to provide personal information as well as financial information.
A ticket number will be produced after a successful submission, and an email will be sent with instructions to download the software to diagnose the phone and ensure that it is in working order.
After a satisfactory diagnosis, the logistics staff will contact you so that the item can be picked up. An authorized representative will collect the equipment after physical QC. Within seven working days, customers will receive a refund.
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