Google received 35,191 complaints from users and removed 93,550 content based on those complaints in the month of August, the tech giant said in its monthly transparency report.
Google also removed 651,933 pieces of content in August as a result of automatic detection. Google had received 36,934 complaints from users in July and removed 95,680 pieces of content based on those complaints. It removed 5,76,892 content in July as a result of automatic detection.
The US-based company made these disclosures as part of compliance with India’s IT regulations that came into force on May 26.
Google said in its latest report that in August it had received 35,191 complaints from individual users located in India through specified mechanisms, and the number of removal actions that resulted in user complaints was 93,550.
These complaints pertain to third-party content that is believed to violate local laws or individual rights on Google’s Important Social Media Intermediaries (SSMI) platform, the report said.
“Some requests may allege infringement of intellectual property rights, while others claim violations of local laws restricting types of content on grounds such as defamation. When we receive complaints about content on our Platform, We assess them carefully.”
Content removal was carried out under several categories including copyright (92,750), trademark (721), counterfeit (32), fraud (19), court order (12), graphic sexual material (12) and other legal request (4) .
Under the new IT rules, large digital platforms – with more than 5 million users – will have to publish periodic compliance reports every month, detailing complaints received and action taken on them.
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