New Delhi: If you are an SBI Bank customer who has lost or lost your ATM-cum-debit card, follow the steps below to block or report the same.
Keep a separate note of the card number and account number in a place where you can easily find it. If the card is lost, forgotten or stolen, block it immediately. Card blocking protects the cardholder from unauthorized use of the card. Any of the following channels can be used to block the card:
Via SMS – By writing “BLOCKXXXX” to 567676 (XXXX is the last 4-digit of the card number) from the registered mobile phone number.
* Via 24 x 7 Helpline (1800-11-22-11/1800-425-3800/+9180-26599990) – The Sampark Center will ask for certain details about the cardholder before banning the card so as to ensure that it is not being used. fraudulently by someone.
Through SBI Quick Mobile Application – “ATM cum Debit Card” option can be used to block the card. The Cardholder should only use his/her registered mobile number to access the SBI Quick Mobile Application. The cardholder will need the last four digits of the card number to block it.
* Through SBI Anywhere Mobile Application – The card can be blocked by selecting “Debit Card Hotlisting” from the ‘Services’ menu on the post-login page and following the on-screen instructions. The card can also be deactivated using the “Card Blocking” option on the pre-login screen.
* Through Internet Banking – If the Cardholder uses Internet Banking, the Card may be restricted. This facility can be found under Post-login >> e-services >> ATM card services >> Discontinue using your ATM card. To finish blocking your CardCard, go to Menu Options.
* Through SBI Branch – Please bring a formal request to any SBI branch to block your lost or stolen card.
How to manage your ATM-cum-Debit usage functionality?
* Your card has a pre-defined limit for purchase transactions (ie, in store or online) as well as ATM cash withdrawal limits. Through Internet Banking (After Login >> e-Services >> ATM Card Services), you can set your channel-wise (ie, for use at ATMs, Merchant Establishments and Internet) usage limits (only below pre-determined) limit is allowed).
* Your Card can be used on any channel upon receipt (ie, for use at ATMs, Merchant Establishments and Online). However, the Bank is providing you an option to disable/enable the channel based on your requirement through Internet Banking (i.e. for ATM, Merchant Establishment and Online use) (Post Login >> E-Services >> ATM Card Services) and through SBI Quick Mobile Application by using the option “ATM cum Debit Card”.
* Upon receipt your card can be used for domestic and international transactions (applicable for international card variants only). However, the Bank allows you to disable/enable the usage mode (i.e. Domestic or International) based on your requirement by using the option Internet Banking (After Login >> E-Services >> ATM Card Services) and through SBI Quick Mobile Application. Providing option. “ATM cum Debit Card”.
Some of the facilities are also available via SMS, see the welcome letter sent with the Card. The above facilities can also be availed by making a written request at any nearest SBI branch along with service charges.
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