The company’s report shows that reports of sexual harassment on its platform increased from about 1,100 in 2017 to nearly 1,800 in 2019.
see photosLyft said more than 99% of its trips were without a security incident.
Lyft Inc received reports of more than 4,000 cases of sexual assault on its ride-hailing platform between 2017 and 2019, it said, detailing the data in a safety report it had promised to publish about two years ago.
The company’s report, released late Thursday, showed reports of sexual harassment on its platform increased from about 1,100 in 2017 to nearly 1,800 in 2019. But it said bookings grew at a higher rate during that time, resulting in a 19% drop. total incidence rate
Lyft said more than 99% of its trips were without a security incident.
“While safety incidents on our platform are incredibly rare, we feel there is an even greater one. Behind every report is a real person and real experience, and we aim to make every Lyft ride as safe as possible,” Jennifer Brandenburger, head of policy development and research, said in a company blog post.
Lyft said it has invested in safety features, conducted rigorous driver background checks and consulted with sexual harassment experts.
The company said it has invested in security features, conducted rigorous driver background checks and consulted with sexual harassment experts.
Lyft committed to releasing its report in late 2019, when its bigger rival Uber Technologies Inc provided the ride-hailing industry’s first detailed safety report.
At the time Uber disclosed that it had received nearly 6,000 reports of sexual harassment related to 2.3 billion trips in the United States in 2017 and 2018.
Lyft, which makes significantly fewer trips than Uber, did not disclose the total number of rides completed in its Thursday safety report, but the incident rate at 0.0002% was similar to that of Uber.
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Unlike Uber, Lyft did not disclose what part of the incidents resulted in drivers being harmed. Uber’s report showed riders account for nearly half of the number of accused in sexual assault reports.
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