Jugalbandi, an Indian research group backed by Microsoft and Infosys co-founder Nandan Nilekani, is using generative artificial intelligence (AI) to build a mobile aid that will make information on government schemes accessible in multiple languages. Jugalbandi used language models from AI4Bharat and artificial intelligence (AI) through Microsoft’s Azure OpenAI service.
How does Jugalbandi work?
So far Jugalbandi can understand questions in 10 languages. To answer questions, it pulls information from government websites that are usually written in English and translates them into local languages. It works on WhatsApp messaging service owned by Meta Platforms.
Microsoft Highlighted the potential of Jugalbandi in India. It says that Jugalbandi addresses the language barrier as only 11 per cent of the 1.4 billion population in India speak English. The bot’s success stories include assisting a student in securing a scholarship and helping a farmer apply for a pension.
accuracy issues
The jugglery, airing the answers, may sound solid, but remains. This tendency of jugalbandi has been called hallucination. Juggling’s application is constrained by a lack of data, as organizations often lack the resources or bandwidth to build data pipelines for bots to use.
“Sometimes these models make errors. They are probabilistic machines,” said Pratyush Kumar, co-principal investigator at AI4Bharat and a principal researcher at Microsoft Research India. He has said that AI4Bharat is trying to solve these issues in Jugalbandi.
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