The Department of Posts will organize a Regional Level Dak Adalat at the office of the Postmaster General, Southern Zone, Madurai on 22nd December at 11 am for redressal of customer grievances.
Postal customers may send their grievances to the office of the Postmaster General in an envelope superscribing ‘Dak Adalat – December 2021’. They can email their complaint to pg.madurai@indiapost.gov.in with the title Post Adalat till December 20.
The complaints should include the date and time of posting, address of sender and addressee with phone number, date of booking for money order and registration receipt number with the office, value payable post, registered, insured and speed post articles.
Complaints for savings schemes, postal life insurance or rural postal life insurance must contain the account number, policy number and full address of the depositor/insured, name of the post office, details of recovery and any reference to the Department of Posts.
Complaints should be sent by ordinary, speed or registered post. Only those cases will be considered in the Postal Adalat in which the complainant was not satisfied with the reply of the divisional level office/units. According to a press statement, no fresh cases will be considered.
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