Samsung will release software update to fix throttling issues: Report

Samsung has announced that it will soon release a software update for its various smartphones, which according to a report were found to be throttling performance on thousands of apps. The South Korean tech giant said that its preloaded game optimizing service does not manage the performance of non-gaming apps. Performance degradation was noted for some games such as Genshin Impact as well as apps including Instagram, Netflix, and some Google apps. It should be noted that benchmarking apps like 3DMark and Geekbench were not affected by the performance throttling.

“We value the feedback we receive about our products and after careful consideration, we plan to roll out a software update soon so users can control performance while running game apps.” samsung spokesperson kelly yo said The verge. The company has reportedly posted a statement in Korean on its Samsung Members app. A Twitter user later translated and Posted it online.

Second official announcement from Samsung regarding GOS issue

(Left: Korean, Right: English/Thread translated) https://t.co/nMkoiq2SjQ pic.twitter.com/zi9tzk8zWu

— dohyun kim (@dohyun854) 4 March 2022

Various Samsung Galaxy smartphone users took to Twitter to report throttling issues on their handsets. A Twitter user alleged that Samsung phones are using a preloaded app called Game Optimizing Service to limit the use of hardware resources to more than 10,000 apps. It was reported that the default app runs in the background when using both non-gaming and gaming apps.

It was also believed that the throttling issue was limited Samsung Galaxy S22 series handset. However, Geekbench developer John Poole verified that the performance limitation is seen on older models as well.

The exact reason why Samsung is allegedly throttling the performance of its devices through a game optimizing service is unclear, and the company did not provide any details about it in its statement. It is being speculated that limiting CPU and GPU resources may be to provide better battery life and avoid overheating issues to some extent.