This episode will discuss how Business Leaders… moreThis episode will discuss how business leaders in the online retail space ensure that they emerge strong. The crucial question is how long will it last in the post-pandemic and whether this is the beginning of a structural shift in the post-COVID world. There are also increasing vulnerabilities in terms of liability risk, cyber risk and more complex supply chains. COVID-19 has been exceptionally challenging for businesses around the world and has brought to the fore the special role of e-commerce in this crisis and beyond. The unparalleled growth of e-commerce continues to have the opposite effect on brick-and-mortar sales.